Dear Customer,

We would like to inform you that, according to the latest notice from Australia Post (AUPOST), deliveries to Norfolk Island are currently affected due to severe weather and rough sea conditions. Orders sent to this region are now expected to arrive around September 15, 2025.

Details of the disruption:

Affected Warehouse: Australia Warehouse

Impact Period: Orders shipped from August 25, 2025 onwards

Affected Services: AU Post – Parcel Post eParcel

Affected Region: NF Zone (Norfolk Island)

Recommended Alternative:
To avoid delays for future shipments, we suggest using AU Post – Express Post Parcel for orders to Norfolk Island.

We will continue monitoring the situation closely and provide updates as they become available. You can also check the official service status here: https://auspost.com.au/disruptions-and-updates/domestic-service-updates

Thank you for your understanding and cooperation.

Best regards,

Guangzhou Trader

September 3, 2025