Dear Valued Customer,

According to a notice from our suppliers, the Queensland region (QLD) has been affected by severe weather conditions caused by Cyclone Alfred. As a result, some supplier warehouses are expected to close between March 6 and March 7, leading to delivery delays. The estimated delay is expected to be between 2 to 5 days.

Affected Timeframe (Warehouse Dispatch Time):

Starting from March 3, 2025

Affected Last-Mile Products:

All services to Australia

Affected Warehouses:

• AUSY Warehouse
• AUME Warehouse

Affected Regions:

Key areas in QLD impacted include:

• Brisbane
• Gold Coast
• Sunshine Coast
• Northern Rivers
• Toowoomba
• Gympie
• Hervey Bay
• Ballina

Helpful Reminder:

For the latest progress updates, please refer to the official websites below:

• AUPOST: https://auspost.com.au/disruptions-and-updates/domestic-service-updates
• Aramex: https://www.aramex.com.au/our-services/service-updates/
• Allied Express: https://www.alliedexpress.com.au/
• Direct Freight Express: https://www.directfreight.com.au/

Communication and Follow-Up:

We will continue to monitor the situation closely and provide updates as soon as new information becomes available.

Best Regards,

Guangzhou Trader Team

March 5, 2025