Dear Valued Customer,

We would like to inform you that several regions across the United States are currently experiencing severe weather conditions, including flooding along the Northwest Coast and extreme winter weather affecting the Northern Plains, Great Lakes region, Ohio Valley, and the Northeast. Due to these force majeure circumstances, delivery times for some orders may be impacted.

Impact Overview:

Effective Date: Starting from December 13

Affected Services: All last-mile delivery services within the United States

Affected Warehouses: All U.S.-based warehouses

Affected Areas Include: Washington, Montana, North Dakota, South Dakota, Minnesota, Wisconsin, Iowa, Illinois, Indiana, Kentucky, Ohio, Virginia, West Virginia, Michigan, Pennsylvania, Massachusetts, Maryland, District of Columbia, New York, New Jersey, Vermont, Connecticut, Rhode Island, New Hampshire, and Maine

Delivery Timeline Update

Severe weather conditions are considered force majeure events. As such, logistics providers may not publish an estimated recovery timeline on their official websites, nor issue separate notices once conditions improve. Please refer to real-time tracking updates for the most accurate delivery status.

For the latest official service alerts released by USPS, you may visit: https://about.usps.com/newsroom/service-alerts/

Our company will continue to closely monitor the situation and strive to ensure transparency throughout the fulfillment process. We sincerely appreciate your understanding and patience.

Kind regards,

The Guangzhou Trader Service Team