Dear Valued Customer,

Severe winter weather across the Midwest to Northeast United States and flooding along with adverse weather conditions in the Southeastern United States and the Ohio River Valley are expected to impact last-mile delivery times.

Affected Timeframe (Warehouse Dispatch Time):

Starting from February 17, 2025

Affected Last-Mile Products:

All last-mile delivery products to the United States

Affected Warehouses:

• USKY3 (Kentucky Warehouse 3)
• USKY5 (Kentucky Warehouse 5)
• USGA (Georgia Warehouse)
• USNJ (New Jersey Warehouse)
• USNJ2 (New Jersey Warehouse 2)

Helpful Reminder:

For real-time updates on the affected states, cities, and postal codes, please refer to the following official service update pages:

• USPS Service Alerts
• FedEx Service Updates
• UPS Service Alerts
• Ontrac Service Updates

Our Commitment:

We are closely monitoring the situation and will provide timely updates as more information becomes available.

Best Regards,

Guangzhou Trader Team

February 19, 2025