Dear Valued Customer,

According to a notice from our suppliers, the Queensland region (QLD) has been affected by severe weather conditions caused by Cyclone Alfred. While delivery services have gradually resumed since March 11, 2025, a backlog of shipments remains, leading to ongoing delays. The estimated delay is expected to be between 2 to 5 business days.

Helpful Reminder: For real-time updates on the latest progress, please refer to the following official links:

• AUPOST: https://auspost.com.au/disruptions-and-updates/domestic-service-updates
• Aramex: https://www.aramex.com.au/our-services/service-updates/
• Allied Express: https://www.alliedexpress.com.au/
• Direct Freight Express: https://www.directfreight.com.au/

Our Commitment: We are closely monitoring the situation and will provide timely updates as more information becomes available.

Best Regards,

Guangzhou Trader Team

March 12, 2025