Dear Valued Customer,

On November 4, 2025, an unexpected incident occurred at Louisville Airport in Kentucky, U.S., which may cause delays for orders with destinations or transit through the state of Kentucky. This affects various final-mile delivery services handled by our warehouses USKY3 and USKY5 in Kentucky, including US UPS-Next Day Air Saver, US FedEx-2Day, US FedEx-Standard Overnight, US FedEx-Standard Overnight-Multiple, Winit Fulfillment-2 Day-Multiple, USPS-Priority Mail, and USPS-Priority Mail International.

For real-time updates, please refer to the official service alerts from the carriers. UPS service alerts are available at https://www.ups.com/us/en/service-alerts and USPS service alerts at https://about.usps.com/newsroom/service-alerts/

As this is an unforeseen logistics disruption, our company will continue to monitor the situation closely and provide timely updates once new information becomes available. Thank you for your understanding and cooperation.

Sincerely,

The Guangzhou Trader Service Team