Dear Customer,

Beginning on November 28, severe winter weather—including heavy snowfall—has affected the Midwestern and Northeastern regions of the United States. This extreme weather has caused disruptions to local transportation and logistics capacity. As a result, all U.S. warehouses and last-mile delivery services may experience delays, with an estimated impact of approximately 1–2 additional business days for final delivery. Affected areas include Nebraska, Iowa, Wisconsin, Illinois, Ohio, Indiana, Michigan, Missouri, New York, and other surrounding regions, and the situation may continue to evolve depending on weather progression.

For real-time updates on delivery conditions, you may refer to the official USPS service alerts: https://about.usps.com/newsroom/service-alerts/

Since adverse weather conditions fall under force majeure, service providers typically do not offer an estimated resolution time and will not issue a specific notice once the weather situation improves. We will continue to monitor developments closely and keep you informed with timely updates to ensure you have the latest information.

Kind regards,

The Guangzhou Trader Support Team

December 1